Contact with an expert
Frequently asked questions
Yes! Our checkout page accepts most internationally based credit cards
At the point of checkout, you can key in your promotion codes into the designated field. This is applicable solely for promotions accompanied by a specific code. Please note that each transaction can accommodate just one code, and the stacking of codes with other offers isn't feasible. Our aim is to encourage customers to make the most of the most favorable offer in play!
Delayed move-in plans? We've got you. Defer your delivery up to 90 days.
White Glove Room of Choice + Assembly service fee varies for different products and locations. You may
learn more from our customer service.
For those who prefer the free Entryway Delivery, brace for a little DIY. Assembling and arranging shall be
your noble task. Worried about parcels? They're part of the deal too, arriving either pre-assembled or
accompanied by straightforward assembly instructions.
As the proud proprietors of our manufacturing facility, we hold the reins over every facet concerning
materials and the crafting of our goods. Rigorous assessments and meticulous examinations are woven
into the process to ensure enduring elegance and comfort. From the inception to the final flourish, our
attentive crew oversees every step of our creations. Each piece, from the initial cut to the final wrapping
and shipping, undergoes meticulous quality scrutiny.
Customer Service Centre
Welcome to the OVeee Customer Service Centre, where we prioritize your satisfaction and strive to exceed your expectations. Our dedicated team is available 7 days a week, ready to assist with any inquiries, offer expert advice, and provide support throughout your shopping journey. Whether you need help selecting the perfect piece, tracking an order, or arranging a return, we're here to ensure a smooth and pleasant experience. Our commitment to excellence is reflected in our prompt responses, personalized attention, and the genuine care we extend to every customer. At OVeee, we don't just sell furniture; we build lasting relationships, ensuring that every interaction adds value and delight to your OVeee experience. Please contact us at [email protected] with questions or suggestions!
Office address:Â
CA: 370 H Red Maple Rd, Richmond Hill, ON L4C 6P5, Canada (Note: This address does not accept returns, any return issues please contact our customer team for help)
CN: 1012, 10/F, Block 5, Saige ECO Center, Sanlian Community, Longgang District, Shenzhen, China (Note: This address does not accept returns, any return issues please contact our customer team for help)
Email: [email protected]
